Although we provide full transparency by showing the four sub grades your card received as well as grader's notes for each card on the Certificate Verification page, it is not simply an average of the four sub grades, as this may skew the overall grade. We employ an algorithm that calculates the final grade based on the four subgrades displayed on the front label of the card holder. The lowest subgrade is particularly significant, as it highlights the most noticeable defect and carries the most weight in determining the overall grade. Note that an overall grade will very rarely exceed the lowest sub grade by 2 full grades.
Example:
Centering = 10
Corners = 9.5
Edges = 9
Surface = 6
Final Grade = 7
It is important to note that the algorithm is a consistent set formula used to calculate the final grade and is based on what grades each sub grade was given.
Once you complete your submission through your account under "Pricing and Fees", you can ship your order to us through any courier of your choice. We do suggest you use CLEAN penny sleeves (to avoid any dust/dirt appearing on your card) and semi-rigid card holders like "Card Savers" for shipping your cards to us. We also suggest you clean your cards from any dust, dirt or fingerprints as this will affect their surface grade. We also suggest you use painter's tape on the top of the openings of the top loader or semi rigid card holder to avoid any shifting and exposure during transit to our office.
We currently accept the following types of sports trading cards and TGC:
regular sized sports and entertainment cards from 35pt up to 180pt
Pokemon and other TGCs
mini sports cards such as OPC Minis and Parkhursts, etc
If you would like to submit a size that may be extraordinary, or want to make sure we can slab it, please contact us.
We believe in our product, our grades, and our process.
1. Product: We provide our customers with a state of the art encapsulation that not only secures their investment and collectible for years to come, but also encompasses an eye appealing label and holder.
2. Grades: We have compiled a strict and diligent grading process where each card must pass multiple checkpoints during the grading process. We have made our parameters available to all our customers where they can see what our graders use to determine their cards sub grades.
3. Process: We provide our customers with a transparent process of where their submission is along the way. Customers can log into their account and track at what stage their submission is in, as well as get instant email updates along the way.
We commit to provide our customers with a maximum 15 business day turnaround time from the date your order was received in our office. If this service level cannot be met, you will be notified once we are aware of any delay and will provide you with a new turnaround time at that time.
Sorry, we do not provide this service at this time.
If you are grading a card that has an autograph on it, we will be able to provide a grade for the card only.
Sorry we do not currently accept:
Unlicensed product
Oversize or jumbo cards
Hockey Tall Boys
Red Rooster hockey cards
Panini stickers
Altered cards
Custom cards
We accept credit card and Paypal only at this time.
Cards are returned to the customer and are not graded. You will still be charged at the regular price. Please ensure you screen your cards carefully prior to submitting.
Everything with TGA is automated, including the payment process. Once your order has been completed and prepared for shipping, you will be notified via email. You can then log into your account and pay for shipping to your home address.
Of course! All orders leave the TGA Office with tracking numbers, either from UPS or Canada Post, depending on who you have selected during the checkout process. The tracking number will be updated in your order, and you can view the tracking progress through your account. All orders will be shipped with signature required for peace of mind.
Yes! You can select insurance to be added to your payment at time of shipping back to your home.
Shipping fees are approximate and will be based on the amount of cards and destination:
10 cards = approximately $30.00
20 cards = approximately $35.00
50 cards = approximately $45.00
These rates are based on a Toronto area shipping address.
Sorry, we do not offer any service where we clean your cards prior to grading them. We suggest all customers ensure they submit their cards in as clean a condition as possible prior to shipping them to our office. This will assist greatly in their overall grades.
Please ship your orders to:
TGA
Suite 528
800-15355 24th Avenue
Surrey, BC
V4A 2H9
Yes! Please contact our office to arrange an appointment for Same Day Grading. We charge $30/card + taxes for Same Day Grading.
Call 778-244-7990 or email us at support@tgagrading.com
Yes! All orders must be entered into your account prior to shipping them to our office. We do provide a White Glove Service and can enter in your cards for you, however please note we do charge $2/card + taxes for this service.
Also note that if there is a major discrepancy on what cards have been entered into your account and what has been received in our office this charge will be applied.
Yes we do! Please contact us to arrange an appointment for dropping off your order, or if you would like to pickup your completed order in person.
Our drop off / pickup address is different than our mailing address
Our drop off / pickup address is:
Unit 9
2320 King George Blvd
Surrey, BC
V4A 5A5
Once you receive the email advising you that your order is ready to be shipped, you have 90 days to complete your payment for your order. After 90 days, your order is deemed to be abandoned and you will no longer be able to retrieve or pay for your order or your cards.
We grade cards in four areas: centering, corners, edges, and surface. Each subgrade is calculated using a formula, and the lowest subgrade carries the most weight, highlighting the card’s most noticeable flaw.
Unfortunately no. All cards allocated in a specific time period must be used within that time period. There are no carry over of unused submissions or cards allowed.
Yes, BUT only if it has a COA (certificate of authenticity) and appropriate seal/marking accompanying it from one of the following companies:
Frameworth
Premium
JSA
PSA
Beckett
East Coast Sports Collectibles
Fanatics
Frozen Pond
If there is one that is not on the list that you would like to ask about, please contact us.
We do charge an additional $10 for this service.
NOTE: This does not apply to any cards that were pulled from a pack with the autograph already on it or was a redemption directly from a card manufacturer.
